# Felicrea

> E-commerce digital agency of the Felidata group: MOA/AMOA, full-stack development, cloud infrastructure, MCO/MCS, SEO and artificial intelligence.

Felicrea is a solution of the Felidata group (https://felidata.com), operated by BTJT, Lda (VAT PT516034332), Rua Francisco Miguel, Lote 98 A, 2835-123 Baixa da Banheira, Portugal.
Contact: contact@felidata.com · PT +351 965 669 997 · FR +33 9 72 17 19 32.
Languages: fr (https://felicrea.com/fr/), en (https://felicrea.com/en/), pt (https://felicrea.com/pt/), es (https://felicrea.com/es/), it (https://felicrea.com/it/).

## Pages

- [Our e-commerce expertise](https://felicrea.com/en/expertise/): MOA/AMOA, full-stack development, cloud infrastructure, MCO/MCS, SEO and AI: six areas of expertise to build and grow your e-commerce platforms.
- [MOA & AMOA for e-commerce projects](https://felicrea.com/en/expertise/moa-amoa/): End-to-end e-commerce project ownership: requirements analysis, design, COPIL/COMOP governance, acceptance testing and go-live.
- [Full-stack e-commerce development](https://felicrea.com/en/expertise/development/): Custom e-commerce platforms (Magento, Shopify Plus, headless) and ERP, CRM, payment, marketplace and shipping integrations.
- [Cloud infrastructure & hosting](https://felicrea.com/en/expertise/infrastructure/): High-availability e-commerce hosting: AWS, GCP, Azure, Kubernetes, CI/CD, multi-layer security and full observability.
- [MCO & MCS: maintenance and security](https://felicrea.com/en/expertise/mco-mcs/): Operational and security maintenance for your e-commerce platforms: monitoring, patching, L1/L2/L3 support and continuous improvement.
- [E-commerce SEO & digital visibility](https://felicrea.com/en/expertise/seo/): SEO audits, technical SEO, content, link building and analytics for e-commerce sites: more qualified traffic and more conversions.
- [AI for e-commerce with local LLMs](https://felicrea.com/en/expertise/ai/): AI for e-commerce with local LLMs: automated customer support, catalogue, pricing, demand forecasting, marketing and SEO.
- [About Felicrea](https://felicrea.com/en/about/): Felicrea, the digital agency of the Felidata group: vision, values, end-to-end commitment and the BTJT ecosystem behind your e-commerce projects.
- [Contact: let’s talk about your project](https://felicrea.com/en/contact/)

## About

Felicrea is the Felidata group’s digital agency for e-commerce platforms: MOA/AMOA consulting, full-stack development, cloud infrastructure, operational and security maintenance (MCO/MCS), SEO and artificial intelligence. Felicrea is operated by BTJT, Lda (Portugal) and works in French, English, Portuguese, Spanish and Italian.

## FAQ

### What is Felicrea?

Felicrea is the Felidata group’s e-commerce digital agency. It designs, builds and runs e-commerce platforms: MOA/AMOA consulting, full-stack development, cloud infrastructure, MCO/MCS, SEO and artificial intelligence. It is operated by BTJT, Lda, in Portugal.

### What do MOA and AMOA mean?

MOA (maîtrise d’ouvrage, project ownership) carries the business need of a project; AMOA (assistance à maîtrise d’ouvrage) helps formalise and steer it. Felicrea handles requirements analysis, functional design, governance (COPIL, COMOP) and acceptance testing through to go-live.

### What do MCO and MCS cover?

MCO (maintien en condition opérationnelle, operational maintenance) keeps your platform available and fast: monitoring, backups, patching, optimisation. MCS (maintien en condition de sécurité, security maintenance) protects it over time: vulnerability scanning, penetration testing, hardening and incident response.

### Which e-commerce platforms do you work with?

Magento / Adobe Commerce, Shopify and Shopify Plus, WooCommerce, PrestaShop, as well as custom headless solutions and composable commerce. We choose the technology according to your needs, not our preferences.

### Do your AI solutions send our data to third parties?

We favour local LLMs deployed in your own infrastructure, on-premises or in a private cloud, so your data stays with you. A hybrid architecture with cloud APIs remains possible where appropriate.